Last Revision: 29.03.2022
You are in control
If you do not wish to accept these technologies in connection with your visit to or use of our sites, services, applications, tools or messages other than those of a “basic” nature (more on this definition below), you may visit the Manage Settings page or apply any of the additional options outlined below .
What are cookies, web beacons and similar technologies?
These technologies are small data files placed on your computer, tablet, mobile phone or other device (collectively, “device”) that allow us to record information when you visit or interact with our websites, services, applications, messaging and other tools. While these technologies are often referred to as “Cookies”, there are slight differences between each function and are described below:
Cookies: Cookies are small (usually encrypted) text files placed in the memory of your browser or device when you visit a website or view a message. Cookies allow the website to recognize a particular device or browser. There are many types of cookies:
Session cookies expire when your browser session ends and allow us to link to your actions during that browser session.
Persistent cookies are stored on your device between browser sessions and allow us to remember your preferences or actions on different sites.
First-party cookies are information used by the website visited by the user to protect your settings (for example, the settings you use on our site).
Third-party cookies are placed on your browser by the website you are currently visiting or a website or domain name that is not a domain. If a user visits a website and another entity sets a cookie through that website, it is a third-party cookie.
Web beacons: Web beacons (also called “tracking pixels” or “image tags”) are small files (usually transparent, 1×1 GIF files) that are uploaded to our web pages. These pixels are; may work with cookies to collect information about your visit, web browser/device, browser activity or behavior on the site and provide this information to service providers. Pixels are mostly used to collect anonymous traffic metrics such as page visits, button clicks, order completion, which are used to analyze site performance.
Scripts : Scripts are small website codes embedded in our websites so that we can run our customer service tools such as live chat, provide tutorial videos in our help section, and provide interactive experiences to visitors. They are also used to collect data we use for website analytics or to provide information about the effectiveness of our advertising activities.
Similar technologies: Technologies that store information on your device or browser using locally shared objects or local storage, such as Flash cookies, HTML 5 cookies, and other web application software methods. These technologies are available in all of your browsers. In some cases, these technologies may not be fully managed by your browser and may need to be managed directly through your installed apps or device. We do not use these technologies to store information to target advertising on or off our sites.
Which technologies do we use and why?
While our cookies, web beacons, and similar technologies we use serve a variety of purposes, they are generally (1) necessary or necessary for the operation of our sites, services, applications, tools or messages, and (2) help us improve the performance of the same services or provide you with extra functionality on those services (3 ) help us deliver relevant and targeted ads to you, or (4) enable us to provide you with the support tools you use to interact with our care guides:
Strictly Necessary or Essential: Cookies, web beacons and similar technologies that are “strictly necessary” or “essential” allow you to navigate the website and use essential features such as secure areas and shopping carts. Without these technologies, the services you want cannot be provided. Please note that these technologies do not collect information that can be used for marketing or remembering where you’ve been on the internet. Accepting these technologies is a condition of using our sites, services, applications, tools or messaging, so if you use tools that may prevent them from being installed, we cannot guarantee your use or security during your visit to the site.
Performance: Performance technologies may include first or third party cookies, web beacons/pixels and scripts placed to collect information about how you use our website, such as the pages you visit, whether you encounter any errors, loading times. These cookies do not collect any information that can identify you and are only used to help us improve the way our website works, understand what interests our users, and measure how effective our content is by providing anonymous statistics and data about how our website is used.
Advertising: Advertising technology may include first or third party cookies, web beacons/pixels and scripts placed to gather information about the effectiveness of our marketing efforts, to deliver tailored content, or to generate data that enables you to receive advertisements tailored to your specific interests on our sites and third-party websites. We also use third-party service providers to help us do the same jobs; this means that our authorized service providers may place cookies, web beacons and similar technologies through our services (first and third party cookies). They may also collect information that helps identify your device, such as an IP address, or other unique or device identifiers.
Support : Support technologies may include first or third party cookies, web beacons/pixels, and scripts placed to provide you with tools to interact with our customer service teams. This technology allows us to provide chat services, collect customer feedback and use other tools to support our visitors. The data collected for these purposes is never used for marketing or advertising purposes.
How are these technologies managed, controlled and deleted?
You can manage certain cookies, web beacons and similar technologies we place by visiting our Manage Settings control panel. You can also visit the “Promotion Preferences” link in the footer of our web pages.
Internet browsers allow you to change your cookie settings. These settings are usually found in the ‘options’ or ‘preferences’ menu of your internet browser. The links below may be helpful in understanding these settings. For more information, you can use the ‘Help’ option of your internet browser.
- Internet Explorer cookie settings
- Microsoft Edge cookie settings
- Firefox cookie settings
- Chrome cookie settings
- Safari cookie settings
In order to withdraw your consent for use at any time, you must delete your cookies using the settings of your internet browser.
More about cookies
Useful information about cookies, such as deleting or blocking cookies, can be found at: https://www.allaboutcookies.org
The behavioral advertising and online privacy guide produced by the internet advertising industry can be found at: https://www.youronlinechoices.com
You can access the cookies guide prepared by the UK’s ICO (Information Commissioner’s Office) on the ICO’s website: https://ico.org.uk/your-data-matters/online/cookies/